ClickCease FAQs – SlimQ Official Store
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FAQs

I have an old laptop, can I use SlimQ for it?

The answer is mostly yes. Most laptops need a power source that is 65W or less, SlimQ 65W should work. If the laptop computer does not support type-c power supply, we do have a few types of cables build to convert type-c power to the proprietary powerhead. Check the list of our cables and see if you can find a match for your laptop. Please feel free to contact us with your laptop's model number so we can check it for you.
How does the 65W work when charging two devices simultaneously?
The 65W adapter/charger works in two modes. The type-C only mode will have 65W max output. If both ports are in use, the type-c port will output 45W max, and the type-A will output 18W max, both works at the same time with quick charging functions.

I have an Apple Macbook Pro 15", it uses 87W adapter, can I use SlimQ 65 for it?

The MBP 15" and upcoming 16" uses 87W and 95W power respectively. The SlimQ 65 provides 65W at maximum capacity. So using it for these two types of Macbook Pro will overload SlimQ 65 and cause damage to the adapter. Although some people find the SlimQ 65 can charge MBP 15" in reality, it is not recommended to use SlimQ 65 for these two types of Macbook Pro laptops.

¿CUÁLES SON LOS TIEMPOS Y GASTOS DE ENVÍO?

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

¿QUÉ MÉTODOS DE PAGO PUEDO UTILIZAR?

Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

¿CUÁL ES SU POLÍTICA DE CAMBIOS, DEVOLUCIONES Y REEMBOLSOS?

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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